This is the second time I have had the opportunity to have Jeff handle my car complaints. He was friendly, smiled and made the whole process painless and he was enjoyable to deal with. More often than not on average you get someone who barely cares and certainly doesn't give you a personal touch. Jeff helped me get a rental car organized and got everything fixed and turned around the next day. Because of his personal and professional manner I looked forward to coming back in and felt he really cared about me and my GTI. He is an asset to this dealership and only hoped he was a salesman on the shop floor also, because I would rather speak to him about my next lease options! I have driven VW Gti's all my life. This is my 4th one and the standard of VW customer service is unparalleled both in England and my experiences in Santa Monica. The reason I am taking the time to write a review, is because GREAT customer care is a rare experience these days and when I get looked after I feel it should be noted. You have a great team member- so take care of him as he does his customers! Many Thanks! Jo Baker
Your Volkswagen Dealer in Santa Monica, CA
At Volkswagen Santa Monica we are proud to bring you a wide selection of Volkswagen vehicles in Southern California. We are all about creating a professional and relaxed environment where you can search for a new or pre-owned vehicle without ever feeling pressured. Our main goal is to provide the best possible service and help you find exactly what you’re looking for. Whether you’re after something fun or convenient we can help you out. The search starts right here on our website, which is why we have provided a number of tools to help you get started.
Our services at Volkswagen Santa Monica will continue long after you have purchased one of our new or pre-owned Volkswagens. Our service department will take care of any and all of your maintenance and repair needs. They can also answer questions about parts and give honest estimates on cost and time. Whatever your automotive needs may be, we can help you out.Find my Match About Us
Your choice of accessory:
- Bike Rack
- Snowboard Rack
- Kayak Rack
- Luggage Rack
Or take 15% OFF any driver gear - Up to $30 off!
Must be presented at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases.