After searching for weeks for a good quality, reliable, safe, used car, I was fortunate to have recently purchased a mint condition, 2002 Volvo V70 Wagon (1 owner/32K miles) from VW of Santa Monica. Whenever it comes to car buying and dealing with "dealers", it tends to not sit well in my gut, having some bad or mediocre experiences in the past. I have to say out of all the dealerships and reps I have dealt with, VW of Santa Monica goes to the top in terms of Customer Service and professionalism. Keep in mind this is NOT exclusively comparing to the bad/mediocre car buying experiences, rather comparing to ANY sort of buying experience, whether it is electronics, appliances, etc. etc. I am comparing to overall Customer Service experience, regardless of the product or service. In my case, I did not want to get into a new car that would quickly depreciate the moment you drive it off the lot, not to mention high insurance costs and high monthly payments. I had a limited budget to work with, so it limited the types of cars I had to choose from. What better place to do searches than the Internet, with sites such as cars.com, autotrader.com, carsdirect.com, carmax.com, and lacarguy.com. At first, it was purely based on price point, then results filtered for make/model, and most importantly, reliability. I used kbb.com, consumerreports.com and edmunds.com to further research any potential cars I was interested in. Hence, they pointed me in the direction of the used Volvo line of cars, based on all of those factors. To add another element to the mix, my profession is very much affected by economic conditions, and these past few years has taken it's toll on us financially. Needless to say, we were able to have Mike, Bridget, and Claire, all work diligently on our behalf to get us financed and in our car within days from my first email inquiry. I will, no doubt, provide a positive recommendation to any friends, family, and colleagues, as well as give them my business again. VERY down-to-earth, friendly, professional, and flexible, according to your own unique situation. Too bad that same staff won't be selling new Volvos anytime soon! :)
Your Volkswagen Dealer in Santa Monica, CA
At Volkswagen Santa Monica we are proud to bring you a wide selection of Volkswagen vehicles in Southern California. We are all about creating a professional and relaxed environment where you can search for a new or pre-owned vehicle without ever feeling pressured. Our main goal is to provide the best possible service and help you find exactly what you’re looking for. Whether you’re after something fun or convenient we can help you out. The search starts right here on our website, which is why we have provided a number of tools to help you get started.
Our services at Volkswagen Santa Monica will continue long after you have purchased one of our new or pre-owned Volkswagens. Our service department will take care of any and all of your maintenance and repair needs. They can also answer questions about parts and give honest estimates on cost and time. Whatever your automotive needs may be, we can help you out.View Inventory About Us