It was a pleasure working with Vante Williams. I used a buying service through my insurance company, so there was no negotiations required. Everything was handled over the phone. When my wife and I arrived, the dealership was very busy, and Vante was working with another customer. Once he got to us, he gave us his full attention and the transaction was handled very smoothly. The only issue we had was the second key for the car was missing. We worked out an arrangement with Vante and his manager, Mike Burger, where I would purchase a replacement key at a closer dealership and once I provided my receipts for the key and the programming, I would receive a reimbursement check. I got the work done and submitted everything as requested on May 28, but never received the reimbursement check. After repeated emails and eventually phone calls, I finally received my check at the end of July. Given the time and effort it took to get what was promised really left a bad taste after what was otherwise a great experience. Lesson learned: don't leave until everything you are promised is delivered!
Your Volkswagen Dealer in Santa Monica, CA
At Volkswagen Santa Monica we are proud to bring you a wide selection of Volkswagen vehicles in Southern California. We are all about creating a professional and relaxed environment where you can search for a new or pre-owned vehicle without ever feeling pressured. Our main goal is to provide the best possible service and help you find exactly what you’re looking for. Whether you’re after something fun or convenient we can help you out. The search starts right here on our website, which is why we have provided a number of tools to help you get started.
Our services at Volkswagen Santa Monica will continue long after you have purchased one of our new or pre-owned Volkswagens. Our service department will take care of any and all of your maintenance and repair needs. They can also answer questions about parts and give honest estimates on cost and time. Whatever your automotive needs may be, we can help you out.View Inventory About Us